Last Updated: January 2026

Lo-Key Solutions (“Lo-Key,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage with our services, or communicate with us.

This policy applies to users located in the United States.

1. Information We Collect

We may collect the following categories of information:

• Information You Provide Voluntarily

You may provide personal information when you:

• Complete a contact or inquiry form
• Schedule a discovery call or consultation using Calendly
• Communicate with us via email or other channels
• Engage with our services

This information may include:

• Name
• Email address
• Phone number
• Organization name
• Role or job title
• Information you choose to share related to your business needs or inquiry
•  
• Scheduling & CRM Tools 

We use third-party scheduling and customer relationship management (CRM) tools, including Calendly, to manage appointments and inquiries. When you schedule a meeting or submit information through these tools, your data is processed according to their respective privacy practices and shared with us for business purposes.

1. Automatically Collected Information

When you visit our website, we may automatically collect limited technical information such as:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of access

This data is used to maintain website functionality, improve user experience, and support security.

2. Use of Cookies & Analytics

Lo-Key Solutions may use cookies or similar tracking technologies to enhance website performance and understand how visitors interact with our site.

We may use analytics tools such as Google Analytics to collect aggregated, non-identifiable usage data (e.g., page views, traffic sources, session duration). This information helps us improve website content and usability.

You may control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and communicate with you
• Schedule and manage discovery calls or consultations
• Understand your needs and determine service fit
• Improve our website, services, and communications
• Maintain security and prevent misuse
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

4. Sharing of Information

We may share information only in the following circumstances:

• With trusted service providers (e.g., scheduling tools, CRM platforms) that support our business operations
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Lo-Key Solutions or others

All service providers are expected to handle data responsibly and in accordance with applicable privacy standards.

5. Healthcare-Related Information

While Lo-Key Solutions works with healthcare organizations, we do not collect protected health information (PHI) through our website or marketing channels. Any healthcare-related discussions initiated during discovery or consulting engagements are handled under separate agreements and appropriate safeguards.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, regulatory, or contractual obligations
• Support ongoing or potential business relationships

8. Your Rights and Choices

As a U.S.-based user, you may:

• Request access to or correction of your personal information
• Request deletion of your information, subject to legal obligations
• Opt out of non-essential communications

Requests can be submitted by contacting us using the information below.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those external sites. We encourage users to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Lo-Key Solutions
Email: datastewards@lo-keysolutions.com