Practical frameworks, use cases, and observations that help teams reduce friction, streamline work, and make smarter technology decisions.
This library is a collection of practical perspectives drawn from real-world work at the intersection of operations, technology, and process design. Rather than trends for trend’s sake, these insights focus on how organizations can reduce friction, simplify complexity, and make more informed decisions as work becomes increasingly digital.
The ideas shared here reflect thoughtful observation, applied experience, and evolving best practices across process efficiency, automation, and modern software adoption. Some entries are exploratory, others evergreen—but all are grounded in helping teams think more clearly about how work gets done and how it can be improved.
Remote work has taken off during the COVID-19 outbreak. More than 62% of employed Americans in a recent Gallup survey say they are working at home at least part of the time, a number that has doubled since mid-March. Research also shows that pandemic or not, the majority of Americans enjoy remote work and want to work at home at least part of the time.
Navigating the world of the startup can be challenging, even daunting. Putting a wrong foot forward at any point in the process could have serious repercussions later, and it’s a learning curve that can be pretty steep.
Many companies focus their efforts on creating a corporate culture based on concepts such as innovation or top-notch customer service. But the researchers say that focusing solely on a so-called cognitive culture can mean a company never fulfills its true potential.
We know that data is the new oil, a source of wealth that can bring tremendous value to desired business outcomes when leveraged correctly. Many are not tapping into it or harnessing its power. The fluidity of your data is pivotal to enhancing the quality of care and reducing erroneous practices and positions for the future of healthcare, where more use cases for emerging technologies and robotics are discovered daily.
As we are fond of saying, you don’t know what you don’t know. Sounds simple enough, but we can be the guides to the knowledge that can unlock better performance for your business. Here are just a few examples of the solutions we provide.
Businesses will re-focus on customer needs. Whether a company is B2B or B2C, their customers have been affected by COVID-19 to at least some degree. In many cases, what’s important to a company’s customers has changed. Now, more than ever, a human touch, and qualities like empathy, authenticity and emotional intelligence are vital.
Artificial intelligence can be made to process more data than what was once thought possible, and it can also help business leaders make decisions due to the actionable insights it discovers. AI can also manage digital campaigns, improve the reach of marketing efforts through research, and shore up business processes in general.
Studies show that an increasing share of remote workers have discovered that video conferencing can be both challenging and draining — even for those who aren’t huge fans of meetings of the in-person variety. Why? Here are a few reasons why you might find Zoom meetings so tiring.
Increasing productivity is always one of the significant challenges that every company of any size must face. Digital Transformation and its associated technologies are continuously evolving and shaping how we work and how business is conducted. We don’t think you should have to go at it alone.