Digital Process Automation

Automate Knowledge. Accelerate Work.

Bring intelligent digital workers into your most critical, high-volume, and repetitive operations, so your business runs faster, more innovative, and with zero friction.

Unlock consistent, accurate, and cost-efficient outcomes every time through the combined power of RPA, AI Assistants, and agentic automation.

Digital Process Automation with RPA + AI

Turn Repetitive Work Into Scalable Operational Excellence

Modern businesses rely on a continuous flow of digital tasks, but human teams shouldn’t have to handle them all.

What changes when automation becomes part of your workforce?
Manual bottlenecks fade, consistency improves, and your operations gain the flexibility to handle demand without sacrificing quality.

Lo-Key Solutions helps you reimagine how work gets done by blending Robotic Process Automation (RPA), AI Assistants, and agentic digital workers into your daily operations. Together, they collaborate with your people to create a faster, more precise, and more resilient way of working.

The future is happening now

How Digital Process Automation Works

Software bots handle high-volume, rules-based tasks with consistent accuracy and zero fatigue, freeing your team to focus on strategy, creativity, and meaningful decision-making. Our automation models are tailored to your unique environment, enabling flexible workforce augmentation without adding headcount.

How Automation Evolves

Robotic Process Automation

RPA serves as the execution layer of the digital workforce, handling high-volume, structured, and rules-driven tasks with speed and consistency.

At Lo-Key Solutions, we use RPA to automate processes that follow clear logic across systems, applications, and data sources. These digital workers operate reliably behind the scenes, reducing errors, accelerating cycle times, and stabilizing operations.

By offloading repeatable work to software bots, organizations gain operational predictability while freeing teams to focus on higher-value initiatives that require judgment and creativity.

Execution to Collaboration

AI Assistants/Agents

AI Assistants and Agents introduce intelligence, adaptability, and interaction into automated workflows.

Unlike traditional automation, AI Agents can interpret language, respond to context, and assist with decision-making. At Lo-Key, we deploy AI Agents to support knowledge work, guiding users, surfacing insights, and handling tasks that require understanding rather than rigid rules.

These agents work alongside both people and software bots, enabling more flexible automation models that evolve as business needs change.

Key Benefits of DPA 

Build Cognitive Advantage

Where automation learns, adapts, and improves

Artificial Intelligence adds a cognitive layer to automation, enabling systems to learn from data, understand context, and continuously adapt. When combined with digital workers and AI assistants, AI transforms automation from task execution into insight-driven, experience-aware operations. This is where efficiency evolves into intelligence.

Generative Cognitive Abilities

Adaptive Intelligence

Our AI entities are infused with cognitive capabilities, enabling them to understand, interpret, and learn from data, and adapt to evolving business requirements.

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Human-Centered Interaction

With our NLP-enabled solutions, communicating with AI agents is simple and effortless. With our technology, we make technology more accessible to users, ensuring a seamless interaction that enhances the user experience.

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Trusted Decision Inputs

Ensuring that the data used to make decisions is accurate, complete, and reliable is crucial. Like chefs need high-quality ingredients to create a delicious dish, businesses need good data to make informed decisions.

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Actionable Intelligence

AI agents can analyze large datasets to draw meaningful conclusions. Utilize data-driven decision-making to guide your business to success.

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Systems That Improve Over Time

AI Assistants continuously learn from interactions and data, evolving over time to adapt to changing business dynamics and user needs.

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Intelligent Customer Engagement

Improve customer exprience with AI-powered assistants that can handle customer queries, provide information, and offer support in real-time.

Where Are You on the Automation Maturity Curve?

How Lo-Key Delivers Digital Process Automation

Path to Digital Process Automation

A practical, repeatable framework to move from automation ideas to measurable impact.

Build a Workforce Designed for Scale

Augment your teams with intelligent automation that streamlines operations, reduces cost, and turns data into action, powered by Lo-Key’s Digital Process Automation and agentic workforce capabilities.

Digital Process Automation: What You Should Know

Find quick answers to frequently asked questions by customers 

Digital Process Automation (DPA) uses technologies like Robotic Process Automation (RPA) and AI Assistants to automate high-volume, repeatable business tasks. It allows organizations to run operations faster, more consistently, and at scale—without increasing headcount.

Traditional automation focuses on isolated tasks or scripts. DPA takes a broader, end-to-end approach, connecting workflows, systems, and data across the organization while allowing automation to evolve as processes change.

DPA works best for processes that are repetitive and rules-based, high volume or time-consuming, prone to human error and spread across multiple systems or applications.

Common examples include data entry, reporting, reconciliations, onboarding, compliance checks, and operational handoffs.

No. DPA is designed to augment your workforce, not replace it. Automation handles repetitive execution so your team can focus on work that requires judgment, creativity, and decision-making.

Both GPTs and AI Assistants are tools that can be used to develop a custom ChatGPT. The primary difference lies in accessibility, with GPTs being more user-friendly for everyone, whereas AI Assistants require programming proficiency. Both these components coexist within the OpenAI environment. It is important to recognize that while GPTs offer a quick and easy creation process, their customization is limited to what OpenAI provides, which can pose limitations on interface design.

In contrast, AI Assistants provide more control, allowing for the integration of AI capabilities into business applications and websites or functioning independently as an autonomous agent, customized to specific requirements with the ability to leverage large language models and fine-tuning.

RPA bots act as the execution layer, performing structured tasks quickly and consistently.
AI Assistants and Agents provide the collaboration layer, adding intelligence, such as interpreting language, responding to context, and assisting users with knowledge-driven tasks.

Together, they create a more flexible and adaptive digital workforce.

In most cases, no. DPA is designed to work on top of your existing applications, integrating with them rather than replacing them. This minimizes disruption while maximizing return on existing investments.

Lo-Key follows a disciplined approach that includes process validation, testing, documentation, and monitoring. Automations are built with controls, auditability, and performance tracking to ensure reliability at scale.

Yes. DPA is inherently scalable. Digital workers can be deployed, replicated, or adjusted quickly to handle growth, seasonal surges, or operational changes—without the delays of hiring or retraining.

Lo-Key designs DPA solutions around your real operational workflows, not generic templates. We combine process understanding, RPA execution, and AI-enabled collaboration to build automations that evolve with your business—not break when conditions change.